Warranty
ECOLUTION DESIGN WARRANTY POLICY
Effective as of 5/1/2024
At Ecolution Design, quality and durability stand at the forefront of our commitment to you. It is with this unwavering dedication that we present our warranty policy below. Designed with our customers in mind, this policy reflects our confidence in our products and our promise to provide support should the need arise.
Please review the details to understand the coverage, exclusions, and how we stand behind our products. Each product has it’s own Warranty, and can be found on the product page.
GENERAL WARRANTY EXCLUSIONS
Our warranties will not cover the following:
Fade of fabric, finishes, surface tops, or recycled biodegradable materials due to exposure to sunlight, cleaning materials, or normal use
Dye lot variations
Puddling, wrinkles, or natural draping of fabrics
Textile properties including pilling, colorfastness, aging, puddling, or abrasion
Pattern matching on textiles with repeat, distinct patterns
Any damage, wear, or failure due to unapproved replacement components, devices, or products
See other specific limitations and exclusions detailed on each products specific warranty document.
GENERAL WARRANTY DETAILS
Damage caused by a non Ecolution Design carrier
Normal wear and tear
Defects caused by improper installation, or improper maintenance of product
Damage caused by improper use or abusive handling of product, as well as unapproved alterations or modifications to product
One year warranty on all movable high wear components not mentioned above
Variation in color for materials such as paints, laminates, plastics and fabrics occur intrinsically and are not considered to be defects
Failure to follow instructions or information on warnings
Except as stated above or in each products warranty documents, Ecolution Design makes no express or implied warranties as to any product and in particular makes no warranty of fitness for any particular product except for use as standard educational and office furniture. No person, agent or dealer is authorized to give any further warranties on behalf of Ecolution Design unless such warranty is in writing and signed by an officer of Ecolution Design.
Changes to this Warranty
Our business and the laws that regulate us change from time to time, and we reserve the right to change this Warranty. If we do change this Warranty, we will post the revised version on this site. The time stamp you see on the Warranty will indicate the last date it was revised.